Marshies Shipping Policy

1. Shipping Eligibility:

•Marshies products are available for shipping Worldwide.

Delivery Timeframe:

•Orders are processed within 1-2 business days of receiving payment.

•Delivery times may vary depending on the location but typically range from 2 to 5 business days after the order is processed.

•We do not ship on weekends or holidays. Orders placed during these times will be processed the following business day.

Shipping Methods:

•All orders are shipped using discreet packaging to protect customer privacy.

•Marshies partners with licensed cannabis delivery services or local couriers for secure and compliant delivery.

Shipping Fees:

•A flat-rate shipping fee of $XX will apply to all orders, unless otherwise stated during promotions or for bulk orders.

•Free shipping is available for orders over $XX within the States

Order Tracking:

•Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.

•If your delivery is delayed or there are issues with shipping, please contact us at [marshiesbrand@gmail.com].

Lost or Damaged Shipments:

•If your package is lost or damaged during shipping, please notify us immediately.

•We will investigate the issue and work with our delivery partners to resolve it. Replacement products or refunds may be issued on a case-by-case basis.

Delivery Attempt Failures:

•If a delivery attempt fails because the recipient was unavailable or unable to provide valid ID, a second delivery attempt will be scheduled. Additional fees may apply for multiple failed delivery attempts.

Return & Exchange Policy

Eligibility:

1.Non-Refundable Items: Due to the nature of the product and legal restrictions, opened or used marijuana products cannot be returned or exchanged. All sales are final once the package is opened.

2.Defective or Damaged Products: If you receive a product that is defective, damaged, or incorrect, we are happy to offer a replacement or exchange. This applies only to unopened products.

3.Unopened Products: Unopened products in their original, sealed packaging may be eligible for a return or exchange within 7 to 14 days of purchase, depending on store policy.

For Returns:

•Contact our customer service team or visit the store where the product was purchased within the eligible return period.

•Provide the original receipt and an explanation of the issue.

•If approved, refunds will be issued in the original form of payment or as store credit.